Press Releases: 2014
Datapipe Recognized with American Business Award for Superior Customer Service
Customer service department honored for proactively and efficiently addressing customer demand for cloud and managed IT services
Jersey City, NJ, June 23, 2014 — Datapipe, a global provider of managed services and infrastructure for outsourced IT and cloud computing, today announced they’ve been honored with an American Business Award in the Customer Service Department of the Year category among computer software and technology companies. Datapipe is recognized for ensuring customer’s needs are addressed with best-in-class service and enabling cost-effective, flexible IT environments for global customers, including gaming, entertainment and pharmaceutical corporations.
With a growing number of customers turning to Datapipe for assistance in managing cloud computing and enterprise IT services, superior customer service is critical to assure success. Datapipe’s customer service department operates on a 24x7x365 basis to deliver unparalleled support, including monitoring cloud deployments, ensuring security of the network, and guaranteeing data performance and availability through 13 global data center facilities. Working collaboratively with customers, Datapipe teams architect infrastructure and network services optimized for exceptional service and performance.
“In our highly competitive market, customer service is often a deciding factor when choosing a managed service provider. Complex hybrid infrastructure and cloud deployments require a clear understanding of what success means to each client combined with active communication to ensure these goals are met,” said Robb Allen, CEO at Datapipe. “Datapipe service delivery and operational support teams respond promptly and accurately to build long-lasting relationships with customers and partners.”
Judged by more than 240 business executives worldwide, Datapipe was recognized from over 3,000 nominations. In its 12th year, the American Business Award (nicknamed the “Stevies”) gala was held Friday, June 13 in Chicago. A second awards gala will be held on Friday, September 12 in San Francisco where it’ll honor new product and technology categories, including Company of the Year in which Datapipe is a finalist.
About the Stevie Awards
Stevie Awards are conferred in five programs: The American Business Awards, The International Business Awards, the Asia-Pacific Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A sixth program, the German Stevie Awards, will debut later this year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards atwww.StevieAwards.com.
Datapipe is a managed service provider focused on optimizing, managing and securing mission-critical IT services for the enterprise. Areas of expertise include private and public cloud, HIPAA, PCI compliance, security, database, network, storage, disaster recovery and migration. Datapipe operates data centers in influential technical and financial markets including New York Metro, Ashburn VA, Silicon Valley, Iceland, London, Hong Kong, Shanghai and Singapore.