Datapipe One - Advanced Client Portal - Datapipe

Datapipe One - Advanced Client Portal

Gain immediate, intelligent insight into your solution through our proprietary web portal, Datapipe One.

Clients are able to leverage the full value of on-demand, in-depth access to comprehensive reporting with features like real-time management and analysis of resource utilization and performance, ticket status, historical data, and custom reporting on performance statistics and workflow management.

As a fully customizable, proprietary solution, Datapipe One seamlessly accommodates our clients' changing needs through the lifecycle of their solution. Datapipe One is also fully integrated with our in-house ticketing system for asset and configuration management and monitoring.

Featured Capabilities

  • View your resources through a secure, personalized web-based interface
  • View device information by individual server or by application group, including uptime, CPU, Memory and Virtual Memory and Storage 
  • View current monitoring setup per server
  • Run custom reporting on performance statistics and workflow management 
  • Monitor, filter and view events and event history for devices 
  • Review your latest backup status
  • View bandwidth reporting by specific date ranges
  • Submit and/or view open/closed tickets
  • View listing of ticket response times and generated alerts 
  • View Solution Escalation Action Plan (SEAP)
  • Update your contact information