SureMonitor sm
DataPipe's SureMonitor sm system utilizes a proprietary client-side application
to provide an advanced level of monitoring capabilities. SureMonitor sm is
capable of monitoring virtually all critical resources, processes and services
essential to your hosting solution including the following:
Content Checking
Content checking is a process by which SureMonitor sm requests a specific page
from a website on your server and scans the page for an expected string value.
The page requested as well as the expected string value (a specific word or
phrase) can be fully customized. If SureMonitorsm finds the expected text on the
requested page, the content check passes and the service is considered up. If
SureMonitor sm cannot load the site or the expected text is not found on the
requested page the service is considered down and our technicians are notified
immediately.
Database Monitoring
Database monitoring is a similar process to content checking but deals
specifically with data within your database(s) as opposed to text on a page.
This task is accomplished by performing a query on specific tables within a
database on your database server. SureMonitor sm can be configured to log into
your Microsoft SQL Server or MySQL database with specific user credentials and
execute a stored procedure or perform a standard SELECT query on data within
the database. If rows are returned from the stored procedure or SELECT query
the service is considered up. If no rows are returned or the server cannot be
contacted by SureMonitorsm, the service is considered down and our technicians
are notified immediately.
ICMP - HTTP - FTP - SMTP - SSH
ICMP (Ping), HTTP, FTP, SMTP and SSH are a few of the protocols the DataPipe
SureMonitor sm can monitor on your server.
ICMP, or Ping, is monitored by default and basically
tells our SureMonitor sm that your server is available and responding on the
network.
HTTP can be monitored to determine whether or not your server is
responding on port 80 (the default port for the hosting of websites). This
service can be monitored for the base IP on your server or specific IP's on your
server.
FTP, like HTTP, can be monitored to determine whether or not your server
is responding on port 21 (the default port for hosting file transfer sites).
This service, like HTTP, can be monitored on the base IP of your server or
specific IP's on your server.
SMTP, like HTTP and FTP, can be monitored to determine whether or not
your server is responding on port 25 (the default port for simple mail transfer
services). This service, like HTTP and FTP, can be monitored on the base IP of
your server or specific IP's on your server.
SSH , like HTTP, FTP and SMTP, can be monitored to determine whether or
not your server is responding on port 22 (the default port for Secure Shell).
This service, like HTTP, FTP and SMTP, can be monitored on the base IP of
your server or specific IP's on your server.
SureMonitor sm is able to monitor additional protocols in the same fashion, these
include: TCP (any port), UDP (any port), Microsoft SQL, mySQL, Oracle,
Microsoft Terminal Services.
Vital Services
SureMonitor sm is capable of defining any and all services monitored on your
server as "vital" services. If a vital service goes into a critical state
SureMonitor sm notifies our technicians of a potential issue with your server.
This feature is ideally suited for services running on special use servers such
as data servers or application servers.
|