SureManaged sm Services
We manage your servers, so you can manage your business.
Nearly every hosting company now claims to offer "managed services". But what
does managed services mean? Ask ten hosting companies and you will likely get ten
different answers and ten different prices. DataPipe has been in the managed
services business since 1998. We were one of the first companies to offer a
comprehensive set of managed services.
When you take advantage of SureManaged sm Services you have full access to all
the managed services we provide for a fixed monthly cost. You choose the
services required for your solution. Not sure which services you need? We offer
free, comprehensive consulting services to ensure that our services match the
requirements of your solution.
Best of all, when you choose DataPipe's SureManaged sm Services you know that
whenever you need to add a service it's available on demand, ready to be implemented by
your own dedicated team of certified professionals.
Predictable costs, reliable results, a comprehensive suite of services, the
ability to extend your IT resources on demand, that's how DataPipe defines
Managed Services.
SureManaged sm Services Include:
SureAdmin sm
DataPipe has the ability to fully manage a business's hosting environment from
the network layer to applications performance. DataPipe's SureAdmin sm service
includes but is not limited to performance management, applications management,
database management and operating system management.
SureDefend sm
It is estimated there are more than 14,000 attacks on computer networks and
systems, every day. Clearly security should be a primary concern for every
business. DataPipe's SureDefend sm service starts with a comprehensive
assessment of the security requirements for your solution.
SureMonitor sm
DataPipe's SureMonitor sm system utilizes a proprietary client-side application
to provide an advanced level of monitoring capabilities. SureMonitor sm is
capable of monitoring virtually all critical resources, processes and services
essential to your hosting solution.
SurePerform sm
DataPipe guarantees its services with industry leading SLA 's. Areas of
coverage include but are not limited to: network uptime and access speed,
specific response and escalation procedures and the replacement and/or
maintenance of hardware and software.
SurePM sm
In today’s ever changing technology market, it is difficult to coordinate a complex matrix
of people and services. SurePM acts as a central hub that ensures you will achieve your goal.
SureRestore sm
Guaranteed reliability is crucial. DataPipe's SureRestore sm service provides
fully-managed network backups, including daily incremental and full weekly
backups of critical data. We work with you to develop a custom plan for backup,
data recovery and disaster recovery.
SureSEAP sm
Your SEAP (Solution Escalation Action Plan) offers you the opportunity to identify
appropriate contacts for notification and specific instructions on how you
would like us to respond to support incidents.
SureTransit sm
DataPipe delivers the best network performance in the industry. We have
invested in the best available infrastructure and utilize bandwidth from all
the Tier 1 backbone providers. No other hosting company can make that claim.
SureUpdate sm
DataPipe's SureUpdate sm service ensures that your servers are kept patched and
protected against vulnerabilities.
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