Professional Management of
Web Applications and Services
Partner of Choice
DataPipe possesses a wide breadth of expertise in multiple operating systems and database infrastructures. We support
custom built applications for hundreds of clients who in turn deliver services to some of the largest software, banking,
insurance, telecommunications and pharmaceutical companies in the world. For many Application Developers we are the
Partner of Choice.
Dedicated Management Team
Managing mission critical business applications starts with comprehensive planning.
Each client works with a dedicated team consisting of an account manager, project manager(s), security officer(s) and
multiple system and database administrators. It is the goal of this team to understand your applications as well as you
do. They will not only work with you on the implementation of your solution but will suggest ways to optimize its
performance and ensure its security. Throughout the entire process you have direct access to a team with a deep
understanding of your application and your business objectives.
Comprehensive Services
DataPipe has the expertise to fully manage a business's hosting environment from the network layer to applications
performance.
When you take advantage of SureManagedsm Services you have full access to all the managed services we
provide for a fixed monthly cost. You choose the services required for your solution. Not sure which services you need?
We offer free, comprehensive consulting services to ensure that our services match the requirements of your solution.
Best of all, when you choose DataPipe's SureManaged Services you know that whenever you need to add a service it's
available on demand, implemented by your own dedicated team of certified professionals.
Predictable costs, reliable results, a comprehensive suite of services, the ability to extend your IT resources on
demand, that's how DataPipe delivers Managed Services.
Sure Defendsm
It is estimated there are more than 14,000 attacks on computer networks and systems, every day. Clearly security should
be a primary concern for every business. DataPipe's SureDefend™ service starts with a comprehensive
assessment of the security requirements for your solution.
SureMonitorsm
DataPipe's SureMonitor™ system utilizes a proprietary client-side application to provide an advanced level of
monitoring capabilities. SureMonitor™ is capable of monitoring all the critical resources, components, processes
and services essential to your hosting solution.
SurePerformsm
DataPipe guarantees its services with industry leading SLA 's. Areas of coverage include but are not limited to: network
uptime and access speed, specific response and escalation procedures and the replacement and/or maintenance of hardware
and software.
SureRestoresm
Guaranteed reliability is crucial. DataPipe's SureRestore service provides fully-managed network backups, including daily
incremental and full weekly backups of critical data. We work with you to develop a custom plan for backup, data recovery
and disaster recovery.
SureTransitsm
DataPipe delivers the best network performance in the industry. We have invested in the best available infrastructure and
utilize bandwidth from all the Tier 1 backbone providers. No other hosting company can make that claim.
SureUpdatesm
DataPipe's SureUpdate service ensures that your servers are kept patched and protected against vulnerabilities.
SureSEAPsm
Your SEAP (Solution Error Action Plan) offers you the opportunity to identify appropriate contacts for notification and
specific instructions on how you would like us to respond to support incidents.
Key Benefits
Eliminate the cost of procuring and upgrading hardware. DataPipe provides the hardware for your solution,
according to agreed upon, pre-determined specifications. We feature proven solutions based hardware from HP and SUN.
We can provide hardware from other providers such as DELL and IBM upon request.
Eliminate the cost of procuring and upgrading software. DataPipe provides software from Microsoft, Red Hat and
many other vendors. We pass along the pricing advantage of our volume discount pricing to you.
Predict & control costs. We offer the most comprehensive set of standard services in the industry, allowing
you to improve your service level for your clients, while reducing risk and costs. Clear, precise pricing makes it easy
to meet your budget now, while planning strategically for future expansion.
Leverage our Expertise. Hiring, training and retaining expert staff can be a daunting and expensive task. Security
demands alone put a huge burden on any business's internal IT staff. DataPipe’s experienced professionals are
working 24 hours a day, 365 days a year to ensure maximum performance and uptime for your applications.
Leverage our Infrastructure. We have invested and continue to invest millions of dollars into our rock-solid,
lightning fast network and our fully redundant data center infrastructure.
Take advantage of a fully managed network. Optimized for speed, built on redundancy. Fully managed 24/7/365. AT&T
having issues? Our network team will route around the problem, re-routing the traffic to whichever one of our seven other
Tier 1 providers provides the fastest route to your content.
Rely on a fully redundant, N+1 datacenter infrastructure. Temporary power failures, or extended blackouts are not a
concern for you or your systems.
Protect your information assets in our high security facilities.
Focus your staff and resources on your core business.
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