Data Center Infrastructure
San Jose, California Facility
DataPipe owns and operates its own world-class data center facility strategically located in downtown San Jose, California. This HIPAA compliant facility has more than 57,000 square feet of raised floor space and features a state-of-the-art infrastructure with the most advanced power, security, network and fire suppression technologies designed to ensure reliable and continuous operations.
In this facility DataPipe offers colocation and fully managed hosting solutions, as well as access to multiple network providers including AboveNet, DataPipe, Level 3, MCI, SBC and XO.
Expert support engineers are onsite 24/7, and undergo regular code of conduct reviews. All facilities follow well-defined security policies. These policies are regularly audited and modified, as needed, in order to maintain the highest standards.
Physical Security
All areas of the center are monitored using CCTV, and all access points are controlled. The center is staffed with
24-hour security officers to augment physical security features, providing financial grade protection of your mission-critical
Internet operations. Visitors are screened upon entry to verify their identity, and in shared situations, are escorted to their
appropriate locations. Access history is recorded for audit by customers, as needed.
Backup Power
Supported by Uninterruptible Power Supply (UPS) systems and multiple emergency backup diesel generators, our electrical distribution system is designed to power your systems, regardless of any local or regional power interruptions.
UPS systems prevent power spikes, surges and brownouts while redundant backup diesel generators provide additional fuel to keep the data center powered up in the event that public utility fails. The entire electrical system has built-in redundancy to guarantee continuous operation. The overall system is N+2 redundant, including each component within the parallel electrical systems. Multiple redundant standby generators are equipped with 72 hours of diesel fuel on site, and two contractors are on call to refuel the storage tanks.
Environmental Controls
Redundant HVAC:
To provide optimum conditions for equipment operation and minimize downtime due to equipment failure, the HVAC system provides
appropriate airflow, temperature and humidity. Redundancy features provide additional protection for customer operations.
Air-cooled package chillers arranged in N+1 redundancy configuration and backed up by generator supply is adopted to provide
round-the-clock chilled water supply to the precision air conditioner units throughout the IBX center.
Fire Detection and Suppressions:
Multi-zoned, dry pipe, water-based fire suppression system with sensory mechanisms (sniffers) to sample air and provide alarms
prior to pressurization. Dual alarm (heat and/or smoke) activation necessary for water pressurization of system. Water only
enters the fire suppression system in the event of two cross-zone alarms, and will only disperse in the event of a broken or
melted sprinkler-head. Any water discharge will be sprinkler-head specific, which will limit the potential for damage caused by
over-spray.
Flood Control:
Built above sea-level with no basements, tightly sealed conduits, moisture barriers on exterior walls, and dedicated pump rooms;
drainage/evacuation systems; moisture detection sensors.
Earthquake:
Location-specific seismic compliance. Structural systems meet or exceed seismic design requirements of local building codes for
lateral seismic design forces. In addition, equipment and nonstructural components, including cabinets, are anchored and braced
in accordance with the requirements of the 1997 Uniform Building Code.
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