Datapipe offers a single provider solution for managing and securing mission-critical IT services. We consult with each client, enabling them to realize their potential by harnessing the power of their data, the performance of our network, and the experience of our team. Datapipe is unique in the market for our ability to react quickly, solve problems urgently, and understand the distinct needs of our clients. Our ability to provide scope, scale and organizational agility - delivered from the world's most influential technical and financial markets - makes us the partner of choice for the enterprise.
How We Do It - Operational Empathy®
Our people focus on applying their diverse range of knowledge and skills to earn trust and confidence. Leveraging years of proven experience, we strive to anticipate the needs of our clients and provide exceptional customer service. We develop a deep understanding of our clients' business objectives and take personal interest in helping them achieve those goals. We call this Operational Empathy® and at Datapipe it's how we do business.
Services We Offer Under Operational Empathy®
Datapipe provides application management, hosting and security services for mid to large-sized organizations - including cloud computing, infrastructure as a service, platform as a service, colocation and data centers. We deliver these services within a predictable cost model that includes comprehensive monitoring, diagnostics, and problem resolution. Leveraging years of proven experience, our client service standard is unsurpassed. It starts with anticipating your needs and results in strategic, long term partnerships that provide continual ongoing expert support with no limitations on service requests.
Clients We Partner With
Datapipe provides services from six data centers and eight strategic, global locations in the United States, the United Kingdom, Hong Kong and China.
We provide these services to a range of vertical industries, including business and financial services, healthcare and pharmaceutical, retail, media and communications, social networking, technology and software.
Our Success and Stability
Datapipe has achieved profitability and consistent growth by staying focused on providing industry leading support and value to our clients. Datapipe received significant equity investments from Goldman Sachs in 2008, and ABRY Partners in 2011. Both firms remain actively involved in an advisory role to the company through the Board of Directors.