About DataPipe
Profile
DataPipe provides application management, hosting, professional services and security services for mid to large-sized organizations. These services include comprehensive monitoring, diagnostics, and problem resolution; enablement of software as a service to the independent software vendor community; and custom application management and remote infrastructure management.
DataPipe’s hosting services consist of managed services, such as database administration and performance tuning, hardware provisioning, management and monitoring, network and security management, server and operating system management, hosted messaging services, business continuity and disaster recovery, network connectivity, and storage management; and colocation services consisting of physical space in a data center, environmental controls, primary power with back-up power generation, and multiple network connectivity options.
DataPipe's professional services include consulting, planning and implementation for applications, business continuity, PCI DSS compliance, security analysis & assessment, standards compliance and systems architecture & evaluation.
The company’s security services include proactive firewall, IPS, VPN, and intrusion detection management; vulnerability scanning and assessment, patch management and PCI DSS compliance services.
DataPipe provides these services to a range of vertical industries, including financial services, healthcare and pharmaceutical, manufacturing and distribution, state and federal governments, publishing, media and communications, business services, public sector, technology and software. The company has 1500 customers in 6 data centers and 8 office locations in the United States, the United Kingdom, and China. DataPipe was founded in 1998 and is headquartered in Jersey City, New Jersey.
Commitment to Customer Service and Support
A real person handles your every interaction with DataPipe. No auto attendants, no sitting on hold, no button pushing. You always deal with real people, who really care about the success of your business. Clients can rely upon our experienced and certified support professionals to provide outstanding service and support 24 hours a day, 365 days a year.
Staff and staffing levels are audited on a monthly basis to ensure our ability to maintain our industry leading standards of responsiveness and client satisfaction. We ensure adherence to support excellence through daily evaluations of client interactions and problem resolutions. This enables us to quickly identify and address any interaction or resolution that does not meet our standards.
Technology is the foundation of our business, but our people are the difference.
DataPipe is an employee owned company. The extent to which our employees earn stock options in the company directly relates to their performance for our clients. We hire passionate professionals who take a personal interest in and are personally invested in your success.
Success & Stability
DataPipe has achieved profitability and consistent growth by staying focused on providing industry leading support and value to our clients. DataPipe’s current management team including founder and CEO Robb Allen has been in place since 1999. DataPipe has had 38 straight quarters of double digit growth and has been profitable for more than six years.
Adding Value, Reducing Costs
All of our resources are focused on delivering network and support services that are optimized for exceptional service delivery. Our goal is to provide a single point of accountability for your hosting infrastructure while adding value, not cost. DataPipe helps customers optimize their internet initiatives, rapidly deploy new technologies and maintain maximum uptime and productivity. Our partnerships with best-of-breed technology providers allow DataPipe customers to employ proven industry-standard technologies reliably and on-time.
Infrastructure Built for Reliability and Scalability.
DataPipe buys transit exclusively from Tier 1 backbone providers and has multiple Gigabytes of provisioned data
capacity . Our premium network is devoted exclusively to hosting and is
hardened with multiple layers of redundancy and security. Utilizing a unique, fail-safe,
intelligent network infrastructure and proprietary routing technology, we can deliver you unsurpassed speed,
reliability and virtually unlimited scalability.
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